One way to reach us, and it’s read.
One address that a person reads beats four that nobody does. Email it, or use the form below. No chatbot, no ticket system.
Live. Read by a person.
Write to us nowWhat to write about, and what to put in the subject line.
It reaches the same inbox either way, but a subject line helps. Each row opens an email already addressed.
- PressPressRead first: Press kit
- SecuritySecurityRead first: Security
- CareersCareersRead first: Careers
- PartnershipsPartnershipRead first: Become a partner
- Help with the appSupportRead first: Support
- Deleting your accountDelete my CHiiRO accountRead first: Account deletion
- Something on this site is wrongCorrectionRead first: Disclosures
Or write here.
Same people, same inbox discipline. Pick a topic so it reaches the right person first.
A person reads it.
Who operates CHiiROWhat to expect
We won’t promise a response time we haven’t staffed, but we will tell you that every message is read and that the ones that need a reply get one.
What this route is not
Not a support desk and not a sales funnel. The form and the address go to the same people; we would rather have one route that works than six that perform the appearance of access.
Before you write.
Every way to work with usHow do I contact CHiiRO?
Email hello@chiiro.co, or use the form on chiiro.co/contact. Both are read by a person.
Does CHiiRO have a support desk?
No. CHiiRO uses a single email address — hello@chiiro.co — instead of a support desk, chatbot, or ticket system.
How long does CHiiRO take to reply?
CHiiRO does not promise a specific response time it hasn’t staffed. Every message is read, and messages that need a reply get one.